Privacy Policy

This Privacy Policy sets out how we, SmartSign, collect, use, and disclose your personal information when you visit our website or use our app.

We may change this Privacy Policy from time to time. If we make any changes, we will post the revised policy on this website and update the “Last Updated” date at the top of this page.

What information do we collect?

We collect two types of information from you:

The personal information you provide to us

This is information that you choose to give us, for example when you register for an account, fill in a form, make a purchase or take part in a survey. It includes information such as your name, email address, date of birth, gender, postal address, telephone number, and payment details.

Information we collect about you

This is the information we automatically collect when you visit our website or use our app, for example, your IP address, device type, operating system, browser type, access times, pages viewed, and the referring website or app.

How do we use your information?

We use your personal information for the following purposes:

To provide you with the services you have requested, for example, to process a purchase or take part in a survey.
To send you communications about our products and services that you have requested or that we think may interest you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in each email.
To administer our website and app and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.
To keep our website and app safe and secure.

We may also use your information for other purposes that are not listed above, but only where we have your consent or where we are required or permitted by law to do so.

Who do we share your information with?

We may share your information with the following third parties:

Service providers who help us to provide our services, for example, website hosts, payment processors, and delivery companies.
Third parties who carry out marketing and research on our behalf.
Law enforcement agencies, courts, or other authorities if we are required or permitted to do so by law.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

How long do we keep your information?

We will only retain your personal information for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights

You have a number of rights in relation to your personal information, including the right to access, correct, delete, object to processing, and data portability. You can exercise these rights at any time by contacting us at contact@SmartSign.ae.
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You also have the right to make a complaint to the data protection regulator in your jurisdiction if you believe we have not complied with applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.